Digital services, no physical shipping
Yoorie provides digital design, development, automation, branding, and marketing services. Deliverables are supplied electronically. No physical goods are shipped under these service engagements, and there is no physical shipping charge.
How delivery works
Depending on the accepted scope, delivery may include an approved website deployment, app build, access to software, design files, documentation, or a handover session. The proposal specifies which formats, accounts, and delivery channels are included.
Project timelines
A delivery schedule is confirmed in the written proposal. Timelines depend on scope, agreed milestones, timely feedback, content, account access, and any third-party approvals. Payment alone does not promise immediate delivery of a custom project.
Milestones and acceptance
Each milestone is reviewed against the agreed deliverables and acceptance criteria. The proposal states how feedback and revision requests are handled. Final handover is coordinated after the agreed requirements and payment milestones are satisfied.
Client inputs and third-party approvals
If required content, feedback, or access is delayed, we discuss the resulting schedule change. App-store reviews, domain changes, provider verification, and other external approvals are controlled by the relevant provider and may affect launch dates.
Access and handover
We agree how accounts, files, access permissions, and documentation are transferred. Passwords and private credentials should be exchanged through an agreed secure channel, not a public project form. Ownership and licence terms are recorded in the project agreement.
Delivery questions or delays
Email hello@yoorie.com with your project reference if a deliverable is missing, access is unavailable, or a milestone needs clarification. We review the agreed delivery requirements and explain the next step.
Cancellation and refunds
For a cancelled engagement or a concern about undelivered work, read the refund and cancellation policy together with the accepted project proposal. Custom digital services do not have a physical returns process.